Privacy Policy
This Privacy Policy explains how Éclat By Sev collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
Who We Are
Éclat By Sev is an online jewellery brand. If you have any questions about this Privacy Policy or your personal data, you can contact us at info@eclatbysev.com.
Information We Collect
We may collect the following types of personal information:
- Your name
- Your email address
- Billing and shipping details
- Order and transaction information
- Communications you send to us
- Information you provide when joining our newsletter
We may also collect limited technical information such as browser type, device information, and general website usage data.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate with you about your order
- Respond to enquiries
- Improve our website and services
- Send marketing emails if you have subscribed to our newsletter
Payments
Payments are processed through third-party payment providers. We do not store your full payment card details ourselves.
Marketing Emails
If you subscribe to our newsletter, we may send you updates about new collections, product launches, and brand news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Cookies and Analytics
Our website may use cookies or similar technologies to improve site functionality, understand visitor behaviour, and enhance the user experience. You can usually manage cookie preferences through your browser settings.
Sharing of Information
We may share your information with trusted third parties where necessary to operate our business, such as:
- Payment providers
- Shipping partners
- Website and email service providers
We do not sell your personal data to third parties.
Data Retention
We keep personal information only for as long as necessary to fulfil orders, provide support, comply with legal obligations, and manage our business.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing
- Withdraw consent for marketing communications
To make a request, please contact us at info@eclatbysev.com.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@eclatbysev.com.